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Understanding Your Alinta Bill

So, you've got your Alinta bill and you would like to get a better understanding of it. You've come to the right place.

Important Features of Your Bill
To take the hassle out of paying your Alinta bill, we've explained the different elements of your account.

Pricing and Fees
Supply charge, account administration fees, reconnection fees... At Alinta, we don't believe in hidden fees, so we've outlined the costs that may apply to your account.

Frequently Asked Questions
Here you'll find answers to billing questions commonly asked by our customers.

Tips to Reduce Your Future Energy Bills
Find out simple ways to save energy, money and the environment with these useful tips.

Any other questions?

Customers with vision impairments can call us on 13 13 58 to request a large print Alinta account.

If you're having trouble managing your bill payments, visit our bill smoothing page to find out how you could spread the annual cost of your gas bill over 12 easy payments.

If your queries aren't answered in these pages, simply complete our Customer Enquiry Form or call 13 13 58 during our business hours, 8am to 5pm.