Emergency Numbers

Gas Emergencies and Faults

Call the Network Provider on 13 13 52. This line is available 24 hours every day (local call fee from anywhere in the State excluding mobiles) for:

• Emergencies
• No gas
• Smell of gas

Electricity Emergencies and Faults

Call the Network Provider on 13 13 51. This line is available 24 hours every day for:

• Emergencies
• No electricity

Gas Pipeline Emergencies

Dampier to Bunbury Natural Gas Pipeline:

• Call 1800 019 919

General Customer Enquiries

• Call 13 13 58 Monday to Friday during normal business hours (local call fee from anywhere in the State excluding mobiles).
• If you are interstate and you need to contact us, please call 1800 677 945 during business hours (WST).
• If you are overseas, you will need to contact us on +61 8 9486 3000.