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How to Get Gas Connected at Your Business

Want to step on the gas at your business? Follow these steps to apply for your Alinta gas connection.

1. Check Your Gas Availability

Call Alinta on 13 13 58 to determine whether you currently have a gas connection at your business premises.

2. Arrange a Quote

If gas is not available at your premises, call Alinta on 13 13 58 to arrange for a quote to extend the gas mains to your premises. We’ll request a quote from our Network Operator on your behalf. This could take up to four (4) weeks.

This is the ideal time to arrange for Alinta Assist, or a licensed gas fitter, to provide a quote for installing your gas appliances.

Once you have received and provided written approval for the quote to extend the gas mains, proceed to Step 3.

3. Determine Your Gas Load

Alinta Assist or a licensed gasfitter will determine the gas load for your business.

If your maximum load is less than 1000MJ, then Alinta Assist or your gasfitter will complete and submit an Alinta Sales Request for Gas (RFG) form.

If your maximum load is more than 1000MJ, our Alinta Sales Commercial Sales Team will provide you with a quote for a meter set and connection charges.

Our Alinta team will help you explore your gas supply options and range of gas supply contracts to find the right solution for your business needs. Step 4 can proceed once you are happy with your gas supply contract and have provided written approval.

4. Your Meter Box will be Installed

Alinta Assist, or your gasfitter, will install an appropriate sized meter box in an approved position on your premises, except where a meter set is required.

5. Open An Alinta Account

Before you can be connected to gas, you need to open an Alinta account for your business. To open an account you can:

• Call us on 13 13 58. We'll provide you with an account number which you can give to your gasfitter.
• Complete and sign 'section B' of your gasfitter’s RFG form.

6. Your Connection Will Be Registered

Within five (5) working days of receiving a completed RFG form and opening an account for your business to be connected, we’ll verify the details and register a connection request with the Network Operator.

Approximately five (5) working days after receiving our connection request, our Network Operator will install a gas service pipe and meter.

About Your Connection - The first 20 metres of gas service pipe is provided by the Network Operator free of charge, except if your property is in a designated boundary connection area. To find out more about the boundary connection area, see page 12 of the Network Operator's Connection Process Handbook, or download the PDF here.

A charge applies to any gas service pipes over 20 metres. For current costs, visit our pricing page. You can find out more about over-length services on page 13 of the Network Operator's Connection Process Handbook, or download the PDF here.

You will require the latest version of the Adobe Acrobat reader to be able to read or print the PDF documents on this page.

7. Completing the Connection Process

Your gasfitter will complete your internal pipe work and install and test your gas appliances. If the meter is no larger than a residential meter (AL6), your gas is turned on, and within 48 hours your gasfitter will lodge a Completion Notice with our Network Operator.

If the meter required for your business is larger than an AL6, your gas can only by turned on by the Network Operator. You, or your gasfitter, will need to contact the Network Operator on 13 13 58 to arrange an appointment to turn on the gas supply. In some cases a charge may apply to this service, simply ask the Network Operator for more details. Your Completion Notice must be received by the Network Operator before they will arrange a site visit.

8. Your Gas is Now Connected

Find out about our latest deals in our EnergyWise magazine or some tips on how to use your gas efficiently.